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I often encounter business owners that complain that they have Standard Operating Procedures in their company, but that nobody adheres…

Productivity

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The urgent can be defined as that which cries out for attention, whether or not it is important. It could…

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Any small business owner would like to keep input costs to a minimum, and nothing beats free! Listed below are…

Outsourcing

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It does not matter whether you call it virtual assistance, freelancing, online secretarial services or virtual administrative support. What matters…

Productivity

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When I’m swamped with work, I tend to sit in front of my computer for hours, yet I don’t feel…

Productivity

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As a small business owner, people are continually making demands on your time and resources. Have you, for instance, ever…

Planning

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Every business needs a plan. In fact, once you have set your goals, you cannot move forward without planning on how…

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When compiling a Standard Operating Procedures Manual, you must keep in mind that people are involved. You need their cooperation…

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Ever wondered what to include in your small business Standard Operating Procedures? Below is an infographic detailing the basics. …

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I was recently asked to review Contactually, an online tool designed to keep you on track with your customers, potential customers,…