Be more productive: Improve! Improve! Improve!
I love challenging the status quo – not just for the sake of changing things – but because there are…
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Blog
How productive is your work day?
Most business owners would like to run their business in an effective, economical and efficient manner to ensure the greatest…
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Asana – a great online organization tool
I love trying new applications to improve productivity, and was pleasantly surprised when I discovered Asana.com. Asana was developed to address…
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Delegation and its consequences
What is delegation? Delegation is sharing tasks and authority with your team in order to accomplish your goals more quickly…
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How to document your procedures
Documenting routine tasks and activities to systemise your business can be a complete nightmare. I often hear the following from…
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5 Tips for Writing Effective Standard Operating Procedures
A Standard Operating Procedure is a written instruction that a worker should follow to perform a task effectively. It communicates…
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Superior Customer Service System: Your Competitive Advantage
What gives a business the competitive advantage? The secret is providing top-notch customer service. When your service is better than…
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5 Steps to creating effective business systems
What is a system? A system is a way of doing things that helps you achieve a specific result. …
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Can Your Business Run Without You? Create Freedom by Creating Systems
Most of us use some type of systems on a day-to-day basis. Whether we use our cell phones, daily planners,…
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An Example of Why Standard Operating Procedures Should Be Simple
The weather is warming up here in South Africa, and I really feel spring fever approaching. I love gardening, and…
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