Statistics: Why I believe we should use more than statistics when working with people

statistics

I recently had someone ask me to provide the statistics regarding the reduced learning curve and saved time a standard operating procedure manual can provide for new employees. Mmmm…. When people request statistics on something, they miss out on the big picture. I agree that it would be easy to attach a percentage to, for … Read more Statistics: Why I believe we should use more than statistics when working with people

Systems: 3 Excuses for not setting them up

systems

Creating systems in your business are crucial for survival and success, yet so many of us never get down to getting these into place.  We spin our wheels and get distracted and remain super busy, exhausting ourselves in the process. We are overwhelmed and our businesses suffer for it. Are you guilty of holding yourself … Read more Systems: 3 Excuses for not setting them up

How to document your procedures

Documenting routine tasks and activities to systemise your business can be a complete nightmare. I often hear the following from clients:

  • They don’t know where to start
  • They don’t know what to do first
  • They don’t know how to write a procedure
  • They don’t know what to put in the procedure to have others successfully follow it
  • They don’t know how detailed the procedure should be

Here are some crucial aspects to consider including when you are documenting your standard operating procedures. These aspects will have a big impact on your ability to systemise your business quicker, easier, and more successfully.

Read moreHow to document your procedures

5 Tips for Writing Effective Standard Operating Procedures

client feedback virtual productivity solutions

  A Standard Operating Procedure is a written instruction that a worker should follow to perform a task effectively.  It communicates who will perform the task, what materials are necessary, where the task will take place, when the task must be performed, and how the person will execute the task. Here are some ideas to … Read more 5 Tips for Writing Effective Standard Operating Procedures

An Example of Why Standard Operating Procedures Should Be Simple

  The weather is warming up here in South Africa, and I really feel spring fever approaching.  I love gardening, and decided that this year I’ll fertilize my lawn and garden beds with organic manure. I contacted various places for prices on their sifted manure, and decided to buy from a company not too far … Read more An Example of Why Standard Operating Procedures Should Be Simple

How to Compile Standard Operating Procedures that Work

  I often encounter business owners that complain that they have Standard Operating Procedures in their company, but that nobody adheres to them, despite the fact that it was cost-intensive and time-intensive to develop. There are several myths regarding Standard Operating Procedures which lead to this problem.  Managers think that once a Standard Operating Procedure … Read more How to Compile Standard Operating Procedures that Work

Why can Standard Operating Procedures Manuals fail?

When compiling a Standard Operating Procedures Manual, you must keep in mind that people are involved.  You need their cooperation and buy-in in order to achieve a good end result.  They must understand how they will benefit by the whole process.  It is a creative process which involves the cooperation between managers, employees, and advisors. … Read more Why can Standard Operating Procedures Manuals fail?

What to include in your business Standard Operating Procedures

Ever wondered what to include in your small business Standard Operating Procedures? Below is an infographic detailing the basics.   Once your Standard Operating Procedures are compiled, your business will be more productive, because you will not be re-inventing the wheel with each task. Do you need help in writing your Standard Operating Procedures?  Please … Read more What to include in your business Standard Operating Procedures

Just your basic SOP!

This post originally appeared as a guest post on Small Business Fundamentals. What are Standard Operating Procedures (SOPs)? One of the most useful systems to streamline your business is having a Standard Operating Procedures manual.  It is a working document (accessible to all staff) that provides detailed instructions on specific recurring work processes.  It communicates … Read more Just your basic SOP!

5 Key Benefits of a Standard Operating Procedures Manual

One of the most useful systems to streamline your business is having a Standard Operating Procedures (SOP) manual.  This manual lists the all the tasks that are essential for your business success, how to do these tasks, and who is responsible for the tasks listed. This sounds useful, but are there specific measurable outcomes if … Read more 5 Key Benefits of a Standard Operating Procedures Manual