The tickler file – then and now

I first encountered this very simple but effective system when working for a lawyer years ago.  Every time we worked on a file, we would reschedule it for follow-up after a certain time.  For instance, if we sent a letter of demand to someone, we had to proceed with further steps if the person had … Read more The tickler file – then and now

Ways to Address Workplace Conflict

Conflict can be defined as a disagreement between two parties.  This disagreement stems from a perception of a threat to their needs, interests or concerns.  And because it is perceived, emotion is involved. Conflict can occur between two colleagues, between a manager and a staff member, or between the company and clients. Some causes for … Read more Ways to Address Workplace Conflict

10 Ways to stop procrastinating and boost profits

I once knew someone who was a master procrastinator.  He loved procrastinating. He procrastinated too long in submitting a proposal that could turn around his business. On the due date he realized his mistake, and quickly compiled the proposal.  Then he found out that a courier service would take 24 hours to deliver the proposal.  … Read more 10 Ways to stop procrastinating and boost profits

11 reasons why we procrastinate

Procrastination is putting off tasks that you can do today. Confucius says:  Do not do today what you can do tomorrow. In running a business, this is a very sad state of affairs!  The results: Missing opportunities to get new clients and build relationships Customer dissatisfaction Missing deadlines Missing out chances to take your business … Read more 11 reasons why we procrastinate

Tweaking your system can have a huge impact on productivity!

When you examine your business with the eye on increasing productivity, remember that it is seldom necessary to make major changes.  Rather look at what you have, and then find ways in which to streamline it.  The illustration below is an example of a small change that made a huge difference. In an open groove … Read more Tweaking your system can have a huge impact on productivity!

My productivity journey

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In 1998, I started working at a newly formed directorate within a government department. The first day I walked into the office, there was not even a pen or computer available for me!  Yet, our director was an excellent leader with a very clear vision.  She was able to motivate the growing staff in such … Read more My productivity journey

Are you slaving your way towards poverty?

Thomas felt very productive at the end of his work day.  He had crammed in 6 meetings, and rushed through a myriad of tasks and phone calls and gotten them done before heading for the gym.  He felt really good about himself.  He was the guy that knew exactly what was going on in the … Read more Are you slaving your way towards poverty?

Productivity in the workplace: Are you adding value?

When one thinks of productivity demand, you should ask yourself the following:  Are you adding value? Are you creating wealth (giving more value to something, increasing something, or making something more)? Are you neutral (not adding value to your input but not decreasing it either)? Are you creating poverty (wasting the input so that you … Read more Productivity in the workplace: Are you adding value?

5 Ways to Determine your Productivity Level

My definition of productivity is doing the right things right.  But how do you know whether you are doing the right things right?  Here are 5 basic steps to determine your productivity level: Step 1 Are your activities aligned with your goals?   Are you aware of the goals of your organization, and how are you … Read more 5 Ways to Determine your Productivity Level